Rules and Policies

Campsite Cancellation Policies:

We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date. Please note, Campspot’s booking fee is non-refundable. For concerns, please contact Campspot support at support@campspot.com. 

  • 2+ Weeks: Refund minus $25 cancellation fee per campsite OR full refund issued in camp credit
  • 1+ Weeks: 50% of reservation issued in camp credit and 50% of reservation forfeited
  • Less than 1 Week: Full reservation forfeited

Change Policy:

  • Changes to reservation arrival or departure dates made outside of the cancellation window (2+ weeks) will result in a one-time courtesy change and every change made thereafter will be charged a $15 service fee.
  • Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance.
  • Reservation arrival or departure dates may not be changed inside the cancellation window.

 

Cabin Cancellation Policies:

 We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date. Please note, Campspot’s booking fee is non-refundable. For concerns, please contact Campspot support at support@campspot.com.

  • 3+ Weeks: Refund minus $25 cancellation fee per cabin OR full refund issued in camp credit
  • 2+ Weeks: 50% of reservation issued in camp credit and 50% of reservation forfeited
  • Less than 2 Weeks: Full reservation forfeited

Change Policy:

  • Changes to reservation arrival or departure dates made outside of the cancellation window (2+ weeks) will result in a one-time courtesy change and every change made thereafter will be charged a $15 service fee.
  • Changes made to decrease occupancy or pets resulting in a credit owed will result in the issuance of a Camp Credit. Camp Credit will remain active on the User Account and will expire one year from issuance.
  • Reservation arrival or departure dates may not be changed inside the cancellation window.

 

Payment Policy:

  • For a limited time, all future bookings will only require 50% down. The remaining 50% will be required to be paid in full 30 days prior to arrival.
  • We gladly accept Visa, Mastercard, Discover, and American Express.
  • Are you struggling to pay in full? Give us a call to see how we can work with you.

All outstanding balances are due no later than 30 days prior to arrival. Any outstanding balances that remain 29 days prior to arrival will automatically be charged to the payment method used for the initial deposit. Any declined final payments may be canceled subsequent to the cancellation policy.

 

No Shows:

  • Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in full forfeiture of funds. *All rates, specials, terms and policies are subject to change at any time without notice.

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4000 Newman Road, Williamsburg, VA 23188